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Disaster Psychosocial Services Program

Mental Health - Adult & Senior and Public Health

Provided by Provincial Health Services Authority (PHSA)

The Disaster Psychosocial Services Program is responsible for the development and provision of psychosocial strategies.
During disaster situations (such as COVID-19), DPS may provide its services virtually or in person. These include:
  • Individual Psychological First Aid (PFA) Telephone Support: This is a brief (usually 30 minute) telephone consultation for adults who might want support and information about how they can better cope with the stress they are experiencing. This is a toll free service.
  • Mini Psychosocial Education Sessions for Groups: A DPS volunteer can connect by phone or videoconference into an Emergency Operations Centre (EOC) or other locality to provide a brief psychosocial education session on managing stress, self-care and coping tips. Wellness resources can also be made available.
  • Psychosocial Support at a Team Operational Debrief: A DPS volunteer can connect by phone or teleconference into a debrief to help support an EOC or Emergency Support Services (ESS) team during an operational debrief. This support can be helpful should the operational debrief involve particularly stressful issues or events.
  • In person deployments: The above services may also be given in person if the safety measures have been met and meets the needs of the community best.

250-686-6061

Public email: hlth.dutyofficer@gov.bc.ca

Website: http://www.phsa.ca/our-services...

Cost: No cost

Associated Programs/Services

Also offered by Provincial Health Services Authority (PHSA):

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Availability

Service area: Province-wide + show cities

Service area cities:

Service Types Provided
Mental Health - Adult & Senior
Public Health
    Ways to Access
    • Provided 1:1 in-person
    • Provided by phone

    The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

    Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

    For general inquiries or for assistance, please email us:

    community-services@pathwaysbc.ca

    If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

    1. First Name
    2. Last Name
    3. Email
    4. In which city/town do you work?
    5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
    6. Employer Name (for office staff)
    7. Office Phone

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